Student Area - Trainee Handbook

As a QCONZ trainee, you have free access to a variety of Support Services and resources to help you achieve your learning goals.

Please access “The Learner’s Handbook” by clicking the image to the right from this download link.

The Handbook provides guidance on QCONZ procedures and policies that will help you successfully complete the courses.

You will find useful information, including a list of resources, and a few tips for success, and a list of advisors who will answer questions on the courses.

If you have any questions or queries at all please contact QCONZ via telephone on 0800 QCONZ LTD (0800 726 695), or e-mail to

Feedback form

Tell us what you think about the service/product you received from us,

Feedback from our customers is important to us and enables us to refine and improve the services we provide.

Please use this form if you wish to compliment us about something we have done well, or alternatively use it to point out areas where we can improve. Information on making a formal complaint is available on the NZQA Website.

Your details are kept strictly confidential as per our Privacy Policy.

Student Handbook

Find useful information, resources, success tips, and more.

how can we help you?

Drop us a line if you have any questions or would like to work with us.
Hours: 7am – 4:30pm Monday to Friday