We are committed to supplying services of the highest practicable quality to meet our customers’ requirements at all times.

We will achieve our goal by operating through a Quality System that ensures a continual improvement in the quality of our operations.

We aim to assist businesses and protect consumers to ensure that only the highest quality products are supplied.

• Statutory and commercial obligations are met by due date.
• We will ensure that customer satisfaction is a focus our quality improvement process.
• Activities on the ‘QCONZ Quality System Calendar of Significant Events’ are completed by due date.
• Identified non-conformances are rectified within agreed timeframes and preventive action put in place.
• Identified quality improvements are implemented within a year of identification.